Electronic Payments
Items purchased via the online store may be returned in their original unopened package for a full refund excluding a 15% restocking fee. Shipping charges are not refunded. Sterile or consumable items are not eligible for return unless authorized by someone at our company. All returns must be shipped via UPS or Fedex and must be packed properly. Microbiology International is not responsible for damage during transit and will not refund the cost of the item if it comes to our facility damaged. A claim will need to be filed with the shipping company that damaged the item and your recovery of cost will come from the shipping company. Returns will not be accepted after 60 days from the date of receipt. We reserve the right to change this policy without prior notice.

Returns should be sent ONLY after contacting our office at (301)662-6835 or by email info@800ezmicro.com

Microbiology International
Attn: Returns
5111 Pegasus Ct
Suite H
Frederick MD, 21704
(301)662-6835

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